lb88's commitment to responsible gaming
Entertainment is enjoyable when it stays in control. lb88 believes a player's safety and wellbeing come before everything else. On this page you will learn how to keep your limits in check, recognise warning signs, and get help when needed.
What responsible gaming is and why it matters
Online betting and casino games are primarily a form of entertainment — much like watching a film or enjoying a sport. But like any entertainment, a healthy boundary is needed. lb88 has prioritised this from the start, because a happy and safe player is the one who truly enjoys the experience.
Responsible gaming means — playing with full awareness, being mentally prepared to lose, and staying in control of your time and money. Our Terms and Conditions cover these points in detail — it is worth reading them before you start playing.
Playing at lb88 is only for those aged 21 or above. Underage users cannot open an account, and this is enforced through an identity verification process. If someone in your household uses your device, keep your account password-locked and make a habit of logging out.
Remember: Betting is not a source of income. It is a form of entertainment — every bet carries an equal chance of winning and losing. Never play with money whose loss would affect your daily life.
If you want to know about your privacy and data protection, visit our Privacy Policy page — it clearly explains how your personal information is stored.
Tools for setting limits to protect yourself
lb88 provides several control features for its players. Using these, you can decide for yourself how much time and money you spend.
Deposit Limit
Set a maximum limit on daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately.
Deposit ControlSession Time Limit
Decide in advance how long you will play in each session. When the set time is up, you will receive an automatic alert.
Time ManagementCooling-Off Period
Temporarily suspend your account for a set period — you can take a break ranging from 24 hours to several weeks.
Break FeatureSelf-Exclusion
If you want to stay away from gaming for a longer period, apply for full self-exclusion. Once this takes effect, it cannot be changed before the set period ends.
Long-Term ProtectionActivity History Review
View your betting history, win/loss record, and spending summary at any time. Analyse your own playing patterns.
History AnalysisContact Support Centre
Direct assistance is available on lb88's 24/7 live chat to set or change these tools — speak in Bengali.
Direct SupportRecognise the warning signs
Most people do not realise when entertainment turns into a problem. If you notice any of the following signs in yourself, stop and think:
- You keep playing to try to win back money you have lost
- You are hiding your gaming from family or friends
- You are spending beyond your budget or borrowing money
- You cannot focus on other things and keep thinking about your next bet
- Losing makes you irritable or frustrated
- You set a limit for yourself on how much to play, but cannot stick to it
- You are playing with money meant for bills or essential expenses
These signs are not a sign of weakness — they are a mental health matter, and seeking help for them is completely normal. The sooner you take notice, the easier the solution will be.
lb88's Commitment
We see every player as a person, not just a customer. lb88 never encourages anyone to bet beyond their means. Using our protective tools is not weakness — it is the smart thing to do.
Where to get help
If you feel help is needed — whether for yourself or a loved one — the following options are open to you.
lb88 Live Chat Support
Contact lb88's live chat any time, seven days a week. You can speak in Bengali — get help with account limits, self-exclusion, or any other matter.
Available 24/7Email Support
If you prefer to write in detail and keep things private, contact us by email. lb88's support team responds in both Bengali and English.
In Bengali and EnglishFamily and Close Ones
Talk to a trusted family member or close friend. Sharing your problem is often the most effective first step.
Personal SupportProfessional Counsellors
Reach out to a mental health specialist or behavioural counsellor. This service is available at many hospitals and clinics in Bangladesh.
Specialist ServiceCommunity Support Groups
Groups that help people overcome gambling addiction are active in Bangladesh. Facing a difficulty together makes it much easier.
Community SupportInformation and Advice
More information on responsible gaming can be found on lb88's FAQ page — from account protection to how to set limits.
Self-Help ResourcesSome tips for healthy gaming
Responsible gaming does not mean stopping — it means enjoying it the right way. Building the following habits will keep gaming a form of entertainment:
- Set a budget for yourself before each session and stick to it
- Do not place bigger bets out of frustration after a loss
- Avoid betting when you have consumed alcohol or are tired
- Take regular breaks — step away from time to time instead of playing for hours on end
- Keep a balance between other hobbies and spending time with family
- Always remember — you are playing for entertainment, not to win
- If in doubt, take a break yourself — asking for help is a sign of strength
To learn more about lb88, visit our About Us page — it has details about our goals and values.
21+ Age Rule: All betting and casino activity at lb88 is strictly for those aged 21 or above. Age is verified during account registration and identity documents may be requested if needed.