Answers to lb88's most frequently asked questions
Below are detailed answers to the 22 most frequently asked questions about lb88 across five categories: deposits, withdrawals, bonuses, cricket betting and customer support. For any issue, you can also get help directly via live chat.
Withdrawal Questions
Find answers here about how long it takes to withdraw from lb88, the minimum amount and how to withdraw winnings from a bonus. The withdrawal process may be faster for lb88 VIP members.
No, to withdraw winnings from a bonus you must first meet the wagering requirement. For the lb88 welcome bonus, the bonus amount must be wagered 15 times. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳15,000 in bets before you become eligible to withdraw. If you request a withdrawal before meeting the requirement, the bonus may be cancelled.
The minimum withdrawal limit at lb88 is ৳500. This applies to all methods — bKash, Nagad, Rocket or bank transfer. When submitting a withdrawal request, make sure your account has a sufficient verified balance and that the wagering requirement has been fully met.
Yes, withdrawals at lb88 must go to a bKash, Nagad, Rocket or bank account registered in the player's own name. Transferring funds to a third-party wallet is against policy and such requests will be rejected. It is advisable to complete account verification before making your first withdrawal.
At lb88, withdrawals are generally processed within 5 to 30 minutes. Bank transfers may take a little longer due to the bank's own processing time. Network issues or the need for account verification can also cause delays — in that case, contact live chat for quick assistance.
A Pending status means the request is being processed and usually completes within 30 minutes. If more time passes and your balance has not been updated, contact lb88's 24/7 live chat with your transaction ID. In some cases, additional documents may be requested if your account identity has not been verified.
Contact and Support
Learn here how lb88's customer service team can help, what languages are supported and what information to have ready when seeking assistance.
Yes, the lb88 support team is active seven days a week, 24 hours a day. Support is available at night, on weekends and on any holiday. For urgent needs, click the live chat button on the site — an agent typically connects within a few seconds.
Yes. The lb88 support team provides service in both Bengali and English. For Bangladeshi players, contacting in Bengali is the easiest and fastest option. Send your question in Bengali via live chat or email and you will receive a reply in Bengali.
lb88 offers two support channels: 24/7 live chat and email support. For immediate issues, live chat is the most effective option. For complex matters or document-related queries, contacting by email allows you to attach the necessary files. Support is not provided via phone number or social media handles.
Before contacting lb88 support, have the following information ready:
- Registered username or email address
- Relevant transaction ID or bet reference number
- Brief description of the issue and the time it occurred
- A screenshot if applicable
Having this information allows the agent to identify and resolve the issue quickly.
Cricket & Sports Betting
Learn the rules for betting on BPL, T20 World Cup and international cricket, how to read odds, and how accumulator bets work. lb88 cricket betting page has more detailed information.
Decimal odds are the simplest format. Multiply the bet amount by the odds to get the total return. Example: Team A's odds are 2.25 — a ৳1,000 bet returns ৳2,250 in total if you win (profit ৳1,250). If you lose, ৳1,000 is gone. These same odds can be expressed as 5/4 in fractional format and +125 in American format.
Yes, in-play or live betting is available at lb88 even after a match has started. Odds update as the match situation changes, giving you more opportunities to place bets strategically. Live betting is especially popular for Bangladesh Tigers matches as well as BPL and international T20 matches. Keeping your internet connection stable will give you a better experience.
Yes, with a single lb88 account you can bet on BPL, IPL, T20 World Cup and any other international cricket league. No separate account is needed. Just go to the Sports section, pick the event you want from the match list, and add it to your bet slip.
lb88 offers various cricket markets. The most commonly used ones are:
- Match Winner (which team will win the match)
- Toss Winner
- Top Run Scorer
- Total Runs in an Innings (Over/Under)
- Runs in a Specific Over
Even more markets are available for major tournaments.
An accumulator or multi bet combines several selections together. The odds of each selection are multiplied to produce the total odds. Example: if three selections have odds of 1.60, 1.70 and 1.80 respectively, the total odds are 1.60 × 1.70 × 1.80 = 4.90 (approximately). A ৳100 bet returns ৳490 if you win. However, if even one selection loses, the entire bet is lost.
Deposit Related Questions
Find answers to how to deposit via bKash, Nagad or bank transfer, whether any charges apply, and what to do if your deposit does not go through.
lb88 does not charge any fee on deposits. However, mobile wallets such as bKash, Nagad or Rocket may apply their own transaction charges according to the wallet provider's policy. For bank transfers, your bank's own service charges apply. lb88 itself does not levy any separate processing fee.
Log in to lb88, go to the Deposit section and select bKash. Note the designated payment number and amount, then open the bKash app or dial *247# and send money. Submit the form with the transaction ID entered correctly. The minimum deposit amount is ৳200. Use a bKash number registered in your own name.
Yes, you can easily deposit at lb88 via Nagad. On the Deposit page, select Nagad, send money from the Nagad app to the number shown, and fill in the form with the transaction ID. Just like bKash, using a Nagad account registered in your own name is mandatory.
Deposits are normally reflected within a few minutes. If it takes longer, first confirm that payment was sent to the correct number and that the transaction ID was entered properly. If the problem persists, contact lb88 live chat with a screenshot and the transaction ID — it will be resolved quickly.
Bonuses & Offers
Find out how lb88 bonuses work, how wagering requirements are calculated, and what the rules are for cancelling a bonus. lb88 casino page has a full list of available offers.
The wagering requirement is the condition specifying the total amount you must bet before a bonus can be withdrawn. For lb88's welcome bonus, this condition is 15 times the bonus amount. For example, if you receive a ৳1,000 bonus on a ৳1,000 deposit, you must place a total of ৳1,000 × 15 = ৳15,000 in bets before withdrawing the bonus. Bets placed on any game count toward this amount.
Yes, there is an option to cancel a bonus. However, cancelling a bonus will also cancel any winnings accumulated from that bonus. It is wise to check your balance and winnings before cancelling a bonus. Contact lb88 live chat for help with the cancellation process — they will guide you step by step.
No, the lb88 welcome bonus can only be claimed once per account. If the same person tries to claim the bonus again by opening a new account, it may be considered a violation of the account rules. Beyond the welcome bonus, several regular promotions are available including weekly and Friday offers.
Yes, lb88 bonuses generally have a specific expiry period. If the wagering requirement is not met within the given time, the bonus expires automatically. The expiry is mentioned in the terms and conditions at the time of claiming the bonus — it is worth reading them carefully. Contact the support team to find out the expiry period of a specific bonus.
In addition to the welcome bonus, lb88 has several regular offers:
- lb88 Weekly Deposit Festival — up to 20% bonus on deposits every week, maximum ৳5,000
- lb88 Friday Dhamaka — 30% bonus on deposits on Friday and Saturday, maximum ৳8,000
- lb88 Cricket Victory — 25% bonus on the Sports section, maximum ৳6,000
- lb88 Birthday Treat — up to ৳1,500 reward in your birthday month
- lb88 Refer a Friend — up to ৳2,000 for referring a friend
Still have questions? Talk to us directly
If you did not find the answer to your question above, contact lb88's support team directly. Trained agents are always ready to assist in both Bengali and English. You can also read the responsible gaming guidelines.
24/7 Live Chat
Open the live chat window from any page on the site. An agent will connect within a few minutes, any time of the day or night, seven days a week. You can get help with everything — withdrawals, deposits or account issues.
Email Support
For complex matters, contact us by email with any documents or screenshots attached. The support team will reply with a detailed response as soon as possible.
[email protected]