lb88 Privacy Policy

1 Introduction and Scope

lb88 casino (referred to hereinafter as "lb88", "we", or "the platform") places the highest importance on the privacy of its users. This privacy policy applies to all services provided through the lb88casino.cam website and mobile application.

This policy is an integral part of our Terms and Conditions. By using our services, you are considered to have accepted all terms of this privacy policy. If you disagree with any part of this policy, we advise you not to use our services.

2 Data Collection

lb88 collects user information through two main methods — directly from you and automatically while you use the platform.

2.1 Information You Provide Directly

During registration, verification, and use of services, you provide the following information:

• Full name, date of birth, and national ID number
• Mobile number and email address
• Payment details for deposits and withdrawals (bKash, Nagad, Rocket, or bank account)
• Messages and complaints sent to customer support
• Responsible gaming preferences and limit settings

2.2 Automatically Collected Information

While you use our services, our servers and tracking systems automatically collect the following information:

• IP address and device identification details
• Browser type and operating system
• Session duration and navigation history
• Transaction logs and betting activity data
• Cookies and local storage data

lb88 only collects information that is genuinely necessary for providing services, ensuring security, and meeting legal obligations. Collecting unnecessary information is against our policy.

3 Purpose of Data Use

lb88 uses collected information only for specific legitimate purposes. No information is used beyond the purpose for which it was originally collected.

3.1 Primary Use

• Account creation and identity verification
• Processing deposits, withdrawals, and bonuses
• Providing customer support and resolving complaints
• Site security and fraud prevention

3.2 Secondary Use

• Improving service quality and launching new features
• Customised experience based on user preferences
• Sending relevant promotional information (only with your consent)
• Implementing responsible gaming policy and identifying risky behaviour

4 Data Storage and Security

lb88 stores all personal information on encrypted servers. We use SSL (Secure Socket Layer) technology for data protection, which encrypts all data transfers between your browser and our servers.

4.1 Technical Security Measures

• SSL/TLS encryption: active on all data transmissions
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Multi-layer authentication (OTP-based login verification)
• Automated alerts for suspicious activity

4.2 Administrative Security

• Access to data is restricted to authorised staff only
• Regular security training for staff
• A response plan in place for prompt action in the event of a data breach

4.3 Data Retention Period

Data for active accounts is retained for as long as the account remains open. After an account is closed, information required to meet legal obligations is kept for a set period, after which it is securely deleted.

5 Sharing Data with Third Parties

lb88 never sells your personal information to third parties for commercial purposes. However, as a normal part of operating the service, data may be shared in specific circumstances.

5.1 Service Provider Partners

Limited data is shared with trusted partners for payment processing (bKash, Nagad, Rocket, and bank transfers), technical infrastructure, and fraud detection services. These partners are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

Information may be disclosed to comply with court orders, requests from investigative authorities, or requirements under applicable law. In such cases, lb88 provides only the minimum information legally required.

5.3 What Never Happens

• Selling personal information to advertisers
• Sharing financial information with unauthorised third parties
• Disclosing identity verification information without your consent

6 Cookies and Tracking

The lb88 website uses cookies and similar tracking technologies. These are necessary for the proper functioning of the site, improving user experience, and analysing the service.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
• Functional Cookies: Remember your language preference, display settings, and other personalised choices.
• Analytics Cookies: Collect site usage statistics; help improve the service without identifying individuals.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, doing so may cause some features of the site to not work properly.

7 Your Rights

As an lb88 user, you have the following rights regarding your personal information. Contact our support team to exercise these rights.

7.1 Access and Review

You may request to view what information we hold about you. This information will be provided after confirmed identity verification.

7.2 Correction and Update

If your profile contains incorrect or outdated information, you may request a correction. This can be done through account settings or by contacting customer support.

7.3 Deletion Request

You may request that your information be deleted upon closing your account. However, information that must be retained to meet legal obligations will be kept until the required period has ended.

7.4 Objection and Restriction

You may object to the use of your data for specific purposes or request that processing be restricted. Our team will review the matter and respond.

8 Child Protection

All lb88 services are strictly for persons aged 21 and above. We never intentionally collect or store information from minors.

Age verification is mandatory at registration. If a user is found to be under 21, their account will be immediately closed and any collected information deleted.

If a parent or guardian suspects their child is using our platform, please contact us promptly. For more information, read our Responsible Gaming Policy.

9 Policy Changes

lb88 reserves the right to amend this privacy policy as needed. Any significant changes will be clearly announced on the site and the "Last Updated" date will be revised.

For significant changes, a notification may be sent to your registered email or mobile. Continued use of the service after changes have been made will be taken as your acceptance of the updated policy.

For a complete picture of this policy and our terms of service, a general introduction to lb88 is available on our About Us page.

10 Contact

If you have any questions about this privacy policy, any requests regarding your information, or any complaints, you can reach lb88's support team through any of the following channels: